Kampgrounds of America Inc.

2015 KOA Directory

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Page 9 of 265

6 2015 KOA CAMPGROUND OF THE YEAR SAN ANTONIO, TEXAS KOA (See listing on Page 199) Brothers Ron and Sterling Rohde and their cousin, Mary Elizabeth Phillips, were just kids in 1968 when their fathers, Al and Fred Rohde, decided to build a campground along Salado Creek in San Antonio, Texas. They wanted to capitalize on the opening of HemisFair '68, the 1968 World's Fair in the Texas city made famous as home to the Alamo. What they didn't know – yet – was how to run a great campground. "That fi rst day we opened in 1968, we didn't even know we had to number the campsites," remembers Ron. "We just didn't know what we didn't know." But now, a er 46 years of providing great camping experiences to their guests, these KOA campground owners are nailing it. The legacy of service established by Al and Fred Rohde lives on in Ron, Sterling and Mary Elizabeth. That's why, along with being named KOA's Campground of the Year for 2015, the San Antonio KOA also received the prestigious KOA President's and Founder's Awards. Both of those awards are based largely on feedback received from camping guests. "We take seriously the feedback we get from our campers, and it guides the enhancements we make to our campground," said Sterling Rohde. Those enhancements include a brand new heated swimming pool that features a beach-style entry, small fountains and plenty of lounge chairs to help you work on your Texas tan. When hunger strikes, there's the San Antonio KOA Chuck Wagon serving breakfasts fi ve days a week, as well hot and tasty Hunt Brothers Pizza available in the KOA store. On the west side of this park-like KOA is the Howard W. Peak Greenway Trail System, with stunning views of Salado Creek and the surrounding bottomlands, hardwood trees and fl owing springs. The 2.3 miles of trails and parks off er a great family activity, right from the campground. There's plenty of beautiful Deluxe Cabins and basic KOA Cabins available, along with ample pull through RV sites and shaded tent sites. The next time your travels take you to Texas, plan to make this special KOA part of your plans. It's a place – just like the Alamo – that you'll always remember. 2015 KOA RISING STAR CAMPGROUND QUECHEE/PINE VALLEY, VERMONT KOA (See listing on Page 209) Cindy and Michael Scruggs were looking for a change when they found the quiet, little Quechee/Pine Valley KOA Campground in east central Vermont. They had been leading the hectic life of corporate America, Michael as an executive in the marine industry, and Cindy as a real estate agent. They were looking for a new, nature-based lifestyle, and they found it. The KOA Rising Star Award goes each year to a relatively new KOA owner family that stands out for their "fast start" in providing a great camping experience for their guests. It's a reward for being a shining example for all other owners in the KOA system. Cindy and Michael really fi t that description. "Our goal is to make the Quechee/Pine Valley KOA one of the top mid-sized KOAs in the country by providing great customer service and a top-notch facility," says Michael. "We want our campers to tell their friends that this is one of the fi nest campgrounds they've stayed at, and recommend us to all of their friends." Along with great service, the Scruggs have a beautiful campground, with a sparkling swimming pool, paddle boats and canoes and even a fi shing pond full of trout. And the Quechee/Pine Valley area is not to be missed in the fall, when leaves explode in unforgettable colors. But in the end, it's the great service you'll remember. In the short few years that the Scruggs have owned their KOA, they have qualifi ed for the prestigious KOA President's and KOA Founder's Award every year. Those awards are based mostly on direct feedback received from their own campers. "We always want to exceed our customer's expectations," says Cindy. Well, mission accomplished. Make this KOA part of your plans the next time you travel the Northeast U.S., and fi nd out why we expect the Quechee/Pine Valley KOA's star to continue to rise. (L-R) Sterling and Ron Rohde, Manager Ralph Adame, Mary Elizabeth Phillips Michael and Cindy Scruggs

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